Frequently Asked Questions
Below are some of our frequently asked questions. If you have any other
questions or concerns, please feel free to contact us.
| How do I add a car or make a change to my existing policy?
You can complete a quote to add a car to my policy on the website under the automobile section of the website or call us during normal business hours. Send an email to us or you maybe able to contact the carrier direct as well, some of them offer extended office hours. You can find links for all of our major carriers on the website links.
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| How do I get a quote for the new home that I am purchasing?
You can complete a request for a homeowners quote by clicking on the homeowners section of the website, complete the requested information and a licensed representative will contact you to gather more details within 2 hours of the submission and as always you can call us during normal business hours for immediate information.
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| How do I order a certificate of insurance?
You can complete a request for a certificate right on our website under the commercial section of the website. Some of our carriers offer a customer service number for you to contact them direct or you can call us during normal business hours.
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| What happens if I have a fire or other disaster?
Click on the links part of our website; it will provide you with a link to The Red Cross that will provide you with important details on how to handle a disaster. Call your agent for a hard copy. Call your agent or company to report the claim as soon as possible.
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| How do I file a claim?
You can complete a claim form under the claims section of the website under the category that claim pertains to, you can contact the carrier direct by clicking on the links section of the website or you can call our office during normal business hours.
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